Privacy Policy

IceFishPro LLC ("IceFishPro," "we," "our," or "us") operates the website at icefishprofamilyuzb.com. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our equipment rental services.

1. Information We Collect

1.1 Information You Provide Directly

When you contact us, submit a booking inquiry, or interact with our services, we may collect:

• First and last name
• Email address
• Phone number
• Preferred rental dates and package selection
• Group size and trip preferences
• Any message content you submit through our contact form

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL and exit pages
• Device type (desktop, mobile, tablet)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your rental inquiries and booking requests
• To confirm equipment availability and prepare your rental package
• To send operational communications related to your booking
• To improve our website functionality and user experience
• To analyze website traffic and usage patterns
• To comply with applicable legal obligations
• To protect the rights, safety, and security of IceFishPro, our customers, and the public

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share data with trusted service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal data may be transferred as part of that transaction.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Typically, inquiry data is retained for up to 24 months after the last interaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Cookies

Our website uses cookies to enhance your browsing experience. For full details on the cookies we use and how to control them, please read our Cookie Policy.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to object to or restrict processing of your data
• The right to data portability

To exercise any of these rights, please contact us at supp@icefishprofamilyuzb.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this policy. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: supp@icefishprofamilyuzb.com
• Phone: +998 (71) 200-78-90
• Mail: IceFishPro LLC, 14 Amir Temur Ave, Tashkent, 100015, Uzbekistan